Shipping Policy

Dispatch Time

We aim to dispatch all orders within 24–48 hours of purchase. Please note that dispatch times may vary during busy periods or public holidays.

Delivery Timeframes

Our standard delivery timeframe within Australia is 2–5 business days. Business days do not include weekends or public holidays. Delivery times may vary depending on your location and courier availability.

Shipping Costs

For most items delivered to major Australian cities and metropolitan areas, we offer free shipping. Some remote or regional areas may incur additional delivery charges, which will be shown during checkout before you confirm your order.

Damaged or Lost Items

All parcels are carefully packed and shipped to ensure safe delivery. However, if your order arrives damaged or you believe it was lost in transit, please contact us within 48 hours of delivery so we can arrange a replacement or suitable resolution.

Order Enquiries

If you have any questions about your order or delivery, please contact our team at info@bamboofruit.com.au. We’re always happy to help.

Operated by:
Webbify Australia (ABN 54 583 517 339)
Trading as BambooFruit Australia